FAQs

Frequently Asked Questions About Asbury University Online

What is the difference between traditional classes and online classes?

Asbury University strives to provide quality interactions with students that include face-to-face, online chat sessions and forums embedded in the course. If you are a student that needs to have the social interaction of a traditional classroom environment, rest assured that our instructors are equipped with technology to meet your needs.

What is Discovery?

Discovery is the name of the Asbury University Online Campus Learning Management System.  You will find your courses, grade book, activity and assessment items, communication tools, and messages from your learning cohorts and instructors here.

How do I access Discovery?

Asbury University Online Campus courses are delivered through Discovery. To access Discovery, you must first log in through the Asbury University website by going to http://www.asbury.edu. Please follow the instructions below:

1. From, www.asbury.edu, click on “My Asbury Login”

Asbury U login

2. Select “Discovery”

Accessing Discovery

3. Login to Discovery using your Asbury University username and password.

Username and Password

Discovery Login Screen

4. Access your course through the "My Courses" block on the right-hand side of your screen.

My Courses Block

THIS IS VERY IMPORTANT!  Make sure you access Asbury University Online Campus (Discovery) through this link only.  If you try to login from a bookmarked page, you will bypass the asbury.edu login and may not have full access to the necessary Kinlaw Library resources that are in the activities and assessments.

What types of interactions will I have with my instructors and other students?

The Asbury University Online experience is unique in that there are multiple opportunities to interact with instructors and other students. One of the many ways is through a face-to-face, online session through Adobe Connect. In these sessions, students will be able to see and chat with the instructor of the course and fellow students. These types of sessions are often referred to as synchronous sessions. Synchronous interactions are communication events that happen in real time. Students also have the opportunity to interact with instructors and other students through forums in the course. In course forums, instructors usually pose questions to students. The interaction that occurs among students and instructors in these forums is referred to as asynchronous. Asynchronous interactions are communication events that happen outside of the constraints of time and place.  They often occur through email and forums.

What is Adobe Connect?

Some courses require periodic synchronous sessions to provide you with an opportunity to interact with the instructor and other students. Adobe Connect is the platform for many of these live orientation and discussion sessions.

What are some guidelines I should follow in an online session in Adobe Connect?

  • Arrive to your online meeting session on time.  That means logging in a few minutes early so that you will not interrupt a meeting that is in progress.
  • Mute your microphone when you are not talking.  Some facilitators or instructors may ask for the "hand" signal in Adobe Connect before giving you permission to talk.  This avoids the chaos of several people trying to talk at the same time.
  • It's okay to ask someone to repeat his or her question or statement. Internet connections are not perfect; other participants will understand.
  • Find a quiet location for your online meeting.  Ambient/surrounding background sounds that are not obvious to you are very noisy and distracting to other participants in the course.

Besides through sessions in Adobe Connect, how accessible will my instructor be?

At Asbury University, instructors make it a priority to be available to students. In our online courses, instructors often provide their personal contact information (phone/email), just in case you encounter a problem outside of traditional office hours. In addition, instructors provide forums in the online course specifically for course questions.

Are there any tips I need to know to be successful in an online course?

  • Check your email: It is very important to check your university email daily.  This is the primary way your professors, classmates, and other offices at Asbury University will communicate with you.
  • Don’t be shy:  Stay in contact with your professor.  If you’re having difficulty, be sure to let him/her know when you have questions.    
  • Make a plan: Set aside a regular time to work on your online course assignments. Look carefully at your work schedule, school schedule, and family obligations and allow plenty of time for each.
  • Don’t procrastinate: Online courses provide you with flexibility and require good time management skills. It’s always best not to wait until the last minute to do an assignment.
  • Get involved: Participate in online classroom discussions and postings as much as possible. For many classes, participation is tied to your grade, and it always provides the opportunity to meet your classmates.
  • Mind your netiquette: Be polite and respectful of others when e-mailing, chatting and/or posting online.  Remember, when conversations are typed, the person at the other end of the computer might not know if a comment is made in a joking manner.

Who should I contact if I have any questions about my online class?

Please contact your instructor with any issues regarding your class. For technical support, contact the Help Desk by phone, (859) 858-3511 x2177, or by email, helpdesk@asbury.edu. For all additional questions, contact the Online Center by phone, (859) 858-3511 x2400, or by email, online@asbury.edu.