Health Insurance

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Claims and Customer Service

Provider Network

Asbury University Employee Health Insurance Plans



  • LiveHealth Online provides a doctor by your side 24/7.  LiveHealth Online lets you talk face to face with a doctor through your mobile device pr a computer with a webcam.  No appointments, no driving, and no waiting at an Urgent Care Center or emergency room.
  • LiveHealth Online can be used for common health concerns like colds, the flu, fevers, rashes, infections, allergies and more.  It's faster, easier, and more convenient.
  • The co-pay is $20.00 versus $30.00 for a regular office visit.

Live Health Mobile Device - Instructions

Live Health Computer - Instructions

Frequently Asked Questions


Health Care Reform and Asbury University

Asbury University believes that their health insurance plans are “grandfathered health plans” under the Patient Protection and Affordable Care Act (the Affordable Care Act).  As permitted by the Affordable Care Act, a grandfathered health plan can preserve certain basic health coverage that was already in effect when that law was enacted.  Being a grandfathered health plan means that your health plan may not include certain consumer protections of the Affordable Care Act that apply to other plans, for example, the requirement for the provision of preventive health services without any cost sharing.  However, grandfathered health plans must comply with certain other consumer protections in the Affordable Care Act, for example, the elimination of lifetime limits on benefits. 

 Questions regarding which protections apply and which protections do not apply to a grandfathered health plan and what might cause a plan to change from grandfathered health plan status can be directed to the plan administrator, Director of Human Resources, Asbury University. You may also contact the Employee Benefits Security Administration, U.S. Department of Labor at 1-866-444-3272 or  This website has a table summarizing which protections do and do not pply to grandfathered health plans.




  Single Rates Family Rates
Buy-up 2 Core
Buy-up 2
Total cost $414.65
$466.07 $1185.90
AU pays $406.35
$406.35 $986.88
You pay $8.30
$59.72 $199.02


Core Plan 2016.pdf

Core Plan Summary of Benefits Grid 2016

Buy Up Plan 2016.pdf

Buy Up Plan Summary of Benefits Grid 2016


If you are making plan selection changes, both forms listed below must be completed and returned to HR:

Asbury University Plan Selection Form

ARC Enrollment Form

If you are dropping a dependent or changing your address:

Health Insurance Change of Status Form



Asbury University Health Care Plan Notice of Privacy Practices

Healthcare Reform Exchange Notice Information


Express Scripts

Customer Service Number - 800-342-2752

2016 National Preferred Drug Formulary Exclusion List