Account Manager Second Shift

Industry: 
Hotels, Motels, Tourism
Classification: 
Full-time
Company: 
Creative Lodging Solutions,
2424 Harrodsburg Rd,
Suite 200
Lexington,
Kentucky
40503
Contact Person: 
Nick Ralston
Contact E-mail Address: 
nick.ralston@yourcls.com
Contact Phone Number: 
(859) 3811825
Description/Responsibilities: 
At Creative Lodging Solutions (CLS) we provide friendly, efficient and cost savings hotel solutions to clients nationwide. Awesome things are happening at CLS. Consider the following: •We are growing like wild! Our year-after-year compounded growth rates and record revenues continue to climb because of our passionate and committed staff. •Our employees have voted us as One of the Best Places to Work in Kentucky for five years running (2010, 2011, 2012, 2013,2014). •We offer a unique culture and fun environment that are seldom seen today. We are currently seeking a second-shift Account Manager to join our operations team. Responsibilities •Serve as the daily “face/voice" of Creative Lodging Solutions for the client •Develop and utilize in-depth knowledge of key accounts, including essential contacts, account preferences and past and future activity flows •Negotiate room costs for clients •Identify, research and resolve issues in a timely basis •Achieve customer and corporate key performance metrics
Requirements/Qualifications: 
•College degree or two-three years previous customer service experience in hospitality, billing/finance or retail industries •Demonstrated successful negotiation skills •Proven ability to identify, research and resolve issues •Working knowledge of Microsoft Word, Excel, Outlook and the Internet •Excellent verbal communication skills •High degree of initiative, personal responsibility and ownership
Application Instructions: 
Please send your resume to nick.ralston@yourcls.com