Account Manager

Classification: 
Full-time
Company: 
Creative Lodging Solutions,
2424 Harrodsburg Road,
Suite 200
Lexington,
Kentucky
40503
Contact Person: 
Jackie Ellis
Contact E-mail Address: 
jackie.ellis@yourcls.com
Contact Phone Number: 
(859) 3811825
Description/Responsibilities: 
Creative Lodging Solutions is a lodging service provider, specializing in long-term and project based lodging needs. For the past four years our employees have voted us as One of the Best Places to Work in Kentucky. We're growing like crazy as a result of our passionate and committed staff. We offer a unique culture and fun environment that are seldom seen today. As an account manager you will provide superior customer service to clients. Serve as the daily face/voice of the Company to our clients. Develop and utilize in-depth knowledge of assigned business accounts. Negotiate room costs for clients at or below corporate/internet rates. Process client invoices weekly. Identify, research and resolve client customer service issues. Achieve customer and corporate key performance metrics.
Requirements/Qualifications: 
BA or 2-3 years customer service experience in hospitality, billing, financing or retail. Demonstrated successful negotiation skills. Ability to identify, research and resolve issues. Working knowledge of MS Office products. Excellent verbal communication skills. High degree of initiative and personal ownership. Must be able to work mid-shift (12:00 noon - 9:00 p.m.) to begin your career with us.
Application Instructions: 
Submit your resume via e-mail to jackie.ellis@yourcls.com.